I owned the 2017 Model and bought the metal bezels
Hquant
3/19/2021
thoses bezels were fantasicly sturdy and looked the part. now i purchased the 2020 65" model of the frame and the bezels i ordered afterwards are in the mail. so i have not laid eyes on them yet, but the mere fact they went from metal to plastic is a big disappointment. this is mid range tv sold at a premium price because of the design quality. cheapening the design makes buying the frame a non starter.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Very cheap looking
Kevin
8/16/2020
you will be disappointed when you receive the 4 plastic strips for over $200. i admit i did not do enough research because i thought the price was due to it being wood. also be warned that the brown is darker than it appears online. you will not see much difference between the brown and and the original black.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
What a disappointment
PATRICK WALTER
8/7/2020
wow, how disappointing. we ordered the frame tv and separately the wooden frame to go with it. i
expected to get a nice wooden frame for the tv because that's the whole point of this thing, right?
what we received, however, is the cheapest looking plastic bezel. instead of being excited about having a great piece of furniture which is also a top notch tv, im now waiting to have a tv on my wall that will have ridiculous cheap looking fake wood stuck to it. what a let down. unless i'm somehow able to use a real wood version, i doubt i will keep it. for what it's worth, id be willing to pay a premium for it, as i am sure, pretty much everyone buying the frame would. of course, that doesn't produce the same revenue margins, but at least your customers aren't being let down like this.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Now made of plastic!
Ian G
4/2/2019
Samsung recently released the new version of the frame which is no longer made of wood. The new model VG-SCFN55LP/ZA is now plastic and the old model VG-SCFM55LW/ZA was wood. Samsung has removed the word wood from the description but not changed the price. You are now paying $180 to put 4 pieces of plastic around your expensive TV. This is supposed to display art work and you can now frame it with plastic. Very disappointed. I would have loved the wood frame and happily paid the premium, instead I paid a premium price for plastic, the new frame is worth about $45.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value