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Serving South Jersey

856-692-1544
4.0 | 206 Reviews

Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer

LG WKEX200HBA

Available in 2 Color(s)

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • Ultra Large Capacity 4.5 cu.ft. Washer and 7.4 cu.ft. Dryer
  • Single Unit WashTower™ Design
  • Built-In Intelligence - AI Fabric Sensors/Smart Learner/Smart Pairing™

Quick Specs

  • Type: Combination Washer Electric Dryer
  • Width: 27"
  • Height: 74.37"
  • Depth: 30.37"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • High Efficiency: Yes
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
Image Feature

Power Clean Big Loads in Under 30 Minutes

Power through larger loads in less time, thanks to five jets with variable sprays that deliver a complete clean in under 30 minutes .

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Steam Refresh Clothes in Between Washes

TurboSteam™ technology in the dryer refreshes clothes in between washes and helps sanitize children's toys, decorative pillows and more.

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Helps Remove Allergens

The LG WashTower™ can also handle common household allergens that attach to your clothing. The Allergiene™ wash cycle uses steam to remove up to 95% of common allergens such as dust, pet dander and pollen from your wardrobe .

Image Feature

Premium Looks Designed to Last

Sleek, scratch-resistant tempered glass doors are complemented by chrome rim accents.

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Smooth Surface Helps Prevent Snags

Unlike porcelain & plastic, stainless steel tub & lifters avoid chips that snag on & ruin clothing.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

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All You Want In Half The Space

Reinvent how you do laundry with room to add a sink, a folding table or organized storage-all with a sleek, streamlined look in half the space plus easy-reach controls. No step stool needed.

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Get It All Done In Less Time

Ultra Large capacity (4.5 cu. ft. washer & 7.4 cu. ft. dryer) fits more to save time on every load.

Image Feature

Built-in Intelligence Takes Out The Guesswork

Forget about sorting or choosing cycles- built-in sensors use AI technology to detect fabric texture & load size, then customize wash motions and dry temps & more for advanced fabric care.

Image Feature

Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

Power Clean Big Loads in Under 30 Minutes Power through larger loads in less time, thanks to five jets with variable sprays that deliver a complete clean in under 30 minutes .

Steam Refresh Clothes in Between Washes TurboSteam™ technology in the dryer refreshes clothes in between washes and helps sanitize children's toys, decorative pillows and more.

Helps Remove Allergens The LG WashTower™ can also handle common household allergens that attach to your clothing. The Allergiene™ wash cycle uses steam to remove up to 95% of common allergens such as dust, pet dander and pollen from your wardrobe .

Premium Looks Designed to Last Sleek, scratch-resistant tempered glass doors are complemented by chrome rim accents.

Smooth Surface Helps Prevent Snags Unlike porcelain & plastic, stainless steel tub & lifters avoid chips that snag on & ruin clothing.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

All You Want In Half The Space Reinvent how you do laundry with room to add a sink, a folding table or organized storage-all with a sleek, streamlined look in half the space plus easy-reach controls. No step stool needed.

Get It All Done In Less Time Ultra Large capacity (4.5 cu. ft. washer & 7.4 cu. ft. dryer) fits more to save time on every load.

Built-in Intelligence Takes Out The Guesswork Forget about sorting or choosing cycles- built-in sensors use AI technology to detect fabric texture & load size, then customize wash motions and dry temps & more for advanced fabric care.

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • Ultra Large Capacity 4.5 cu.ft. Washer and 7.4 cu.ft. Dryer
  • Single Unit WashTower™ Design
  • Built-In Intelligence - AI Fabric Sensors/Smart Learner/Smart Pairing™
  • Advanced Washing & Drying - TurboWash™ 360°/Allergiene™ wash cycle/ TurboSteam™
  • ThinQ® Technology with ThinQ Care
  • Tempered Glass Doors
DRYER PROGRAMS
No. of Dryer Programs 6
Dryer Programs Bedding, Delicates, Downloaded, Heavy Duty, Normal, Small Load
No. of Dryer Options 9
Dryer Options Control Lock*, Drum Light*, Reduce Static, Wi-Fi* / Remote Start*, Signal*, Steam, Steam Fresh*, Energy Saver, Wrinkle Care
Drying Levels Damp, Less, More, Normal, Very
Manual Dry Times 60 min., 50 min., 40 min., 30 min., 20 min.
Temperature Settings High, Low, Low/Medium, Medium, Medium High
LAUNDRY APPLIANCE CAPACITY
Washer Capacity 4.5 cu.ft.
Dryer Capacity 7.4 cu.ft.
SUMMARY
Product Color Black Steel
Delay Wash Yes
Full Touch Electronic Control Panel with LED Display Yes
Electric Dryer Option WKEX200HBA
Gas Dryer Option WKGX201HBA
Series WashTower™
Touch Buttons Yes
Type Single Unit Front Load Washer and Dryer
Center Control® Yes
ENERGY
CEE Tier Tier 2
CEF 3.94
ENERGY STAR® Certified Yes
IMEF 2.92
IWF 2.9
WASHER PROGRAMS
No. of Washer Programs 6
Washer Programs Bedding, Delicates, Downloaded, Heavy Duty, Normal, Speed Wash
No. of Washer Options 10
Washer Options Drum Light*, Tub Clean, Wi-Fi* / Remote Start*, Signal*, TurboWash®, Control Lock*, Extra Rinse, Prewash, Sanitary*, Steam
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Cool, Hot, Very Warm, Warm
No. of Spin Speeds 5
Spin Speeds High, Low, Medium, Medium / High, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
FABRIC CARE FEATURES
Turbowash® Yes
Turbowash® Type Turbowash® 360°
AI DD® Yes
AI Sensor Dry™ Yes
Allergiene™ Cycle Yes
Precise Temperature Control with Variable Heater Yes
Sanitary Cycle Yes
SenseClean™ System Yes
Sensor Dry Yes
Steam Technology Yes
LAUNDRY APPLIANCE CONVENIENCE FEATURES
3 Minute Installation Check Yes
4 Adjustable Legs Yes
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
Drum Light Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Wrinkle Care Option Yes
Remaining Time Display/Status Indicator(s) Yes
Reversible Door No
Cabinet Vibration Sensor Yes
True Balance® Anti-Vibration System Yes
FlowSense™ Duct Clogging Indicator Yes
Internal Water Heater Yes
Venting Option 3 Way Venting
LAUNDRY APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor No
Smart Pairing Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
Wifi Yes
MOTOR
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
MATERIALS AND FINISHES
All Available Colors Black Steel , Candy Apple Red ®, Nature Green (G), White (W)
Cabinet Painted Steel
Control Panel Plastic
Door / Rim Large Circle Chrome Rim
Door Cover Tinted Round Tempered Glass
NeveRust™ Stainless Steel Drum Yes
Top Plate Steel
Tub Rear Painted
CERTIFICATION
AAFA Yes
POWER SOURCE
Dryer Power Source Type Electric
Washer Electrical Requirements 120V, 10Amps
Dryer Electrical Requirements 240V, 30 Amps
Ratings CSA Listed
Washer Power Source Type Electric
OPTIONS/ACCESSORIES
LP Conversion Kit 383EEL3002D
Side Venting Kit 3911EZ9131X
DIMENSIONS
Carton (WxHxD) 30 1/16" x 79 11/32" x 32"
Depth with Door Open 55"
Product (WxHxD) 27" x 74 3/8" x 30 3/8"
Weight (Product/Carton) 311 lbs / 346 lbs
WARRANTY & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 048231028486

Quick Specs


  • Appearance

  • Type: Combination Washer Electric Dryer

  • Dimensions

  • Width: 27"
  • Height: 74.37"
  • Depth: 30.37"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • High Efficiency: Yes
  • Steam Cycle: Yes
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 10,834K 09/01/2023

Owner's Manual Spanish 10,801K 05/27/2023

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* Documents require Adobe Reader.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

LG Appliances Buy More Save More Delivery and Installation Allowance

Offer Expires: 1/31/2024 to 3/6/2024 Must be postmarked by: 6/6/2024

Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 6/6/2024.

LG Buy More Save More Rebate

Offer Expires: 1/4/2024 to 2/28/2024 Must be postmarked by: 5/28/2024

Receive up to a $500 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 5/28/2024.

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2020 LG WashTower Everything Within Reach

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.0 out of 5

76% of reviewers recommend this product.

5 Stars

Sleek and Stylish

LolaNtito 2/15/2024

the repair was amazing and efficient. technician was extremely knowledgeable.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

POOR QUALITY AND CANNOT GET PARTS FROM LG

SCREWED2K 2/7/2024

DONT BUY POOR QUALITY AND CANNOT GET PARTS FROM LG. Only 15 months old and error u5 received which we were told was vibration sensor. $400 and did not fix it. Now told circuit board also needs replaced but LG doesnt have part and cannot tell us when or if they can get it. If we wait indefinately? it will be another $500 with no guarantees that will fix it. Since dryer is attached we cant just replace washer. $2000 down the drain - regret buying this thing
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Excellent

Quarnby 2/3/2024

Outstanding piece of technology. Super efficient washing and drying both with low levels of nose. The one negative is the user friendliness of the app. The app gives access to a range of online programs but: 1/ The do not include the standard manual options available on the machine- why? 2/ To access the options one needs to remember to click on the down site next to the word NORMAL- again why? Please upgrade the app interface.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

VEry good purchase

Quarnby 1/29/2024

Outstanding washer/dryer combo. The drying is fast and thorough without causing any shrinkage. The washer is also super efficient. Turbo wash actually works and substantially reduces the time. It takes a while to get the hang of programming via the app and i would have preferred a completely personalized option that allowed me to tailor make a program rather than having to choose one of the options offered. Both washer and dryer are very quiet and so far we have had absolutely no trouble with it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great unit other than a little water

jwalls 1/29/2024

Bought this unit in December from Lowes. Had no problems with it until about 8-10 loads in. At that point it was leaking water under the unit on the left side. Cheked all the connections everything was dry. Stopped in at Lowes they tell me that since it was more that 48 hours since I purchased it I would have to call the Lowes service file a claim to have them look at it. Called set up an appointment but no one showed up or called so I called to find out why they said I needed to call LG. Called LG they walked me thru some tests so far that took care of it. Other than that we love it
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Buyer Beware

Dissatisfied1ofMany 1/28/2024

Ive had this unit for about a year and a half. I bought the extended protection plan at that time. A month ago the dryer stopped working. I filed a warranty claim and was referred to a local service provider. The first visit it seemed as though the tech had never seen an LG product before. After conferring with someone he let me know the unit needed a new main board and that part wasnt available. After daily calls to the LG warranty department the part was suddenly on order. The tech came back a week later and installed the new main board. No luck. After conferring with someone else he let me know the dryer needed three other parts one of which is a new motor. Thats on order. Fingers crossed. No dryer for a month so far on a unit thats less than two years old. LG warranty department isnt helpful. Think twice before buying LG
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

The size is perfect

Longlade 1/18/2024

I love this machine its very quiet and the best part is that I dont need a stool to reach the controls.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Excellent function short drain hose

LR24 1/13/2024

So far this is a huge improvement from my last LG that was 7 years old. The only bad aspect is that the drain hose is 8 ft and the location I have caused me to have an extension.. this is worrisome. Other than that the actual washer and dryer both work great
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Need more time

DC203 1/13/2024

I bought my stack washer/dryer about a month ago. The truth is I am in the process of a renovation and have only used it a few times. I really need to read the book because there are some things I need to read up on such as the sensor.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Dont Buy or Trust LG

Robert P LG is crap 1/10/2024

Beautiful machine Major problem from day 1 it wouldnt dry clothes error code D95. Called LG multiple times On the phone for multiple hours explaining to them what was wrong. They finally send a technician there to look at it he changed the most expensive part first Control board per LG team member still didnt fix it. Technician then changed High / Low thermostat. Works Great now. The technician sends me the bill told him this is LGs bill for the machine is under warranty only 3 months old into a 1 year factory warranty.. He told me LG wont pay so again on the phone multiple times for multiple hours with LG to get the technician they sent paid. They keep telling me they either paid him or they will pay him and a liaison will call me in a couple days or with in 5 working days. Never get a call back from the liaison. Call them back and go through the same conversation again cause no one actually makes notes on the conversations taken place and the circle begins again. We will get this taken care of and the liaison will call you in the next 48 hours or with in 5 working days. Out of probably 20 times telling me the liaison will call me back I still have not gotten a call back from anyone. I give up I wont buy LG again The technician and LG can work it out for his 467$ bill I am tired of the run around by LG It shouldnt be this difficult to get a company like LG to make a machine under warranty work properly and pay their bill to technician.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Problems after 1yr

Acavery33 12/30/2023

I have had this unit a little over a year and the rubber boot gasket at the door on washer has ripped and is leaking water everywhere. Looks like the part is $240 and out of stock. Seems nuts to rip this soon. What are the options? Havent had any problems until the 1yr mark and warranty is up after 1yr. Ugh
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features

TwoNineteen 12/21/2023

I am very excited that this was included in my home purchase. The stackable machine is so modern with cool features.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Space saving

Jomac44 12/19/2023

Bought this approximately one month ago and have been exceptionally happy with it. Easy use easy to move. with our small size laundry room stackable works great giving us more room.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Works well be mindful of where youre putting it

Corita 12/16/2023

Seems to be working fine install was tricky because its such a large unit ours needed to go on the 2nd floor and the team delivering it wouldnt move it up there because of safety concerns so thats something to consider. Once we paid movers to move it up and slide it in its worked well
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Dryer: Shattered Tempered Glass

CYJC 12/13/2023

I bought this unit on Jan 2021 at Costco. To be frank the machine was great for the past 2 year almost. It does the job with acceptable noise. Unfortunately the washtower was never able to connect with the LG app but I am fine with the function solely from the washtower itself. I was drying my clothes as usual. After the first round the load was not dry enough so I put it to low heat for the second round. A few minute later there was a huge booming sound coming the dryer. What happened was the interior tempered glass shattered. It was a mess inside: clothing and glasses mixed together. You will find the after clean-up picture in the attachment.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Great Product Questionable Service.

Gaz0258 12/12/2023

We have had the unit for 11 months and 26 days and of course we now have a problem. When the unit originally arrived a part was deffective but they came out only 2 days later and repaired it. Our latest problem however has been a different story. We have a problem with the dryer. It just keeps cutting off. I spent almost 3 hrs on the phone trying to get someone out to repair. A repair tech from Sears not where we bought it was scheduled. Appts are from 8-5 with no narrowing of time. At 4.45 we got a text that the appt had been rescheduled for the following day. Again we waited the following day and at 7.00 the appt was cancelled and rescheduled for a week later. Finally they came to day and assessed the problem and have ordered parts. Meanwhile the warranty has run out. As it was ongoing they are covering it but had it broke a week later it would have cost almost $700 to repair. The unit is great and other than the problems we are very happy with it. Poor service and communication ruined a good experience.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Doors Cannot Be Reversed

HopefulSoon 12/12/2023

I wish to buy this WashTower with very good average rating. I have owned another LG appliance for over 10 years so I am a satisfied LG customer. But this WashTower is not deigned to reverse the doors to open on the left instead as designed on the right side. While I am still in the market for a stacked washer and dryer - I hope soon LG can redesign their WashTower with reversible doors.
Originally posted on lg.com

Yes, I recommend this product

2 Stars

Well 2 months to get a brand new unit working

Robert P LG is crap 12/11/2023

Nice looking machine BUT It took around 2 months to get a brand-new unit working correctly I Bought this at the end of July 2023 wouldnt dry correctly. I called LG multiple times and hours on the phone. First tech took like 3 minutes looking at it told us it was because it had a foot of flex hose on it??? Well that wasnt the issue. The tech didnt even try to diagnose?? Said he needed to call LG and never heard back from him. So called LG multiple times and hours on the phone again. They finally got a tech out in late Sept. and this technician finally got it fixed. Then a brand-new unit that is under warranty the tech expected us to pay for the services instead of LG when LG sent the tech out. So more phone calls and multiple hours on the phone I think LG finally paid the tech. Very aggravating to buy a brand-new unit and have issues and then having to jump through rings of fire just to get it working properly
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Perfect fit for our space

Charity74 12/10/2023

Weve had our washtower for about 3 weeks now and I love it The only thing I wish were different was a non-preset function for wash or dry cycle so I can choose what I want. Otherwise love it.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Nice sized for smaller homes

Vjstne 12/10/2023

Purchased this because its an LG. I never wanted to own a front load I loved my top load with no agitator but moved to a smaller place. This unit fit perfectly and wasnt the old time set up you see at grandmas. Its quiet and so far easy to keep clean. Its super heavy though you have to remember that you have 2 units set on each other so dont try and move it yourself.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Miry 12/8/2023

My experience was not good because the washing machine makes a lot of noise and no technician has been able to fix it.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great unit Love the washer/dryer combo

Capt Tony 12/1/2023

Great unit. little problem with the mother board after 2 years but LG was awesome in resolving this issue with prompt and VERY knowledgeable service done in less than a day. Unit works great and no issues at all with the washer. would 100 buy this again from LG. Seems all my LG equipment has good quality. Something very hard to find these day
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Huge Disappointment

Onljoanne 11/29/2023

This is the fourth LG appliance we have purchased. We were highly satisfied with the first three. Never imagined that we should have expected the fourth would not be working when it arrived. After four weeks we have been lied to and listened to excuses from LG and the retailer. We Still do not have a working machine.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Love the middle section with the controls

Happy Washtower Customer 11/20/2023

Love all the different options that I have on the washer dryer~
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

VS code and stoppage on washer spin cycle

dixonte29 11/20/2023

Bought this from HD in July 2022 received it in August. It worked well for 6-8 months. Then we started getting a U5 code on the washer. It would stop at about 14 minutes in the spin cycle. It was easy to pause and reset though. We thought How could this be happening on our new $2000 laundry center? We thought it would fix itself but in September/October 2023 it got worse. It took multiple resets to complete a load of wash. Researched the issue and found it was actually a VS vibration sensor code. Tried to troubleshoot it myself via info on internet etc. Troubleshooting was unsuccessful. Contacted LG and they were very responsive. LG allowed an under warranty service call we were now at 14 months and set it up with a local repair service. Repair service was very efficient. They came out assessed the problem and ordered a new Vibration Sensor installed it. Second load of wash after the repair the VS code was back and took multiple resets to complete a load of wash. Based on our experience I would avoid this particular product. I trust LG will make it right and all of our other LG appliances are excellent
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

great washer and dryer set combo for small units..

alber 11/19/2023

great washer and dryer set combo for small units..
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Sleek and slick

MNash 11/18/2023

Laundry has never been this stylish and effortless. Looking back on my 23 year old Electrolux set makes me feel like I was beating cloths on a rock by the river. I get notifications on my phone and can see a countdown of the washer and dryer cycles. The Jertsons is now reality
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Buyer Beware: Exploded Washing Machine

Abat99 11/14/2023

BEWARE Drum of the washer exploded from the side into our water heater. Last weekend our less than one-year-old washer exploded the entire house shook from the force of the blast. The drum burst through the machine with such force it pushed our water heater through the adjacent wall. There was plastic and metal shrapnel all around the room. I have contacted LG and they do appear to be interested in investigating this catastrophic malfunction to determine the cause which shows they clearly do not care that these machines may be ticking time bombs literally sitting in peoples homes
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great Functionality

REisme 11/13/2023

I purchased the laundry center about a month ago. My wife and I generally begin researching ratings and reviews when choosing a product. The LG front load washer and dryer stood out. My wife is about 5 ft tall and she really like the controls in the center of the units. The technology associated with the product is functional with many of the features geared towards preventative maintenance. The other features i.e. steaming sensing and wrinkle free provides practical applications. The both machines are relatively quit. The wash times are extremely fast and the dry times are reasonable. So far this product has exceeded our expectations.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Good machine

NAM 33 11/11/2023

I purchased the LG Tower unit about 8 months ago. We purchased it for its configuration that worked with our room conditions and reasonable good reviews. We like the way it works and does a excellent job. Many of the dealers when purchasing it suggested that other brands were more reliable however I am well aware that even the best of the best appliances have problems so we ignored the suggestions and purchased it. Our biggest complaint is the access to hoses Filters that have needed replacement and most important is customer service and the difficulty we have had with their inability to understand the reason for my call. I purchased several LG appliances over the years and some were good and others were not as good however the Tower is unique in its design and hope it works well competitive with the machines that it replaced after 16 years.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Imperfect beauty

DGMaryland 11/7/2023

This is a beautiful wash tower but you will pay for that beauty not only with dollars but and also every time you wash or dry your clothes. The washer and dryers dark glass doors make it impossible to see inside the machines without turning on their interior lights and the doors show every fingerprint. The washer has an ample capacity and it cleans well and fast but we must adjust the settings each time we use it because the pre-set settings arent at all what we want. The dryer generally works well too but small loads seem to confound its auto-dry sensors.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Disappointed

D8188 11/4/2023

Im pleased with the operation of the washer and dryer. However I am extremely disappointed in a manufacturers design change to allow lint to bypass the lint filter and blow lint outside.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

ejl232 11/2/2023

Originally posted on lg.com

Yes, I recommend this product

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5 Stars

The Magical futuristic Washing Machine..

Sarwar Khan 11/2/2023

Purchased this amazing washing machine on August 10th.20?23 and because we are a large family of five we have to launder small to larger loads at least three to four times a week. I love to use the Wi-Fi function and operate it from my iphone. What a pleasure. Perfect washes. More then perfect drying and one function I did not imagine ..... The Wrinkle care Works almost without any sound. Tells you when cycles are compere. ring on iPhone too and directs you to leave washer door open for drying. Wow What technology plus modestly priced.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Unhappy customer

99snacks 10/26/2023

LG washer and dryer stackable is the worst appliance i ever had. Im sorry thier warranty is bad also.. .
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Poor performance

DorrieF 10/26/2023

Big disappointment No flexibility in detergents snd in timing
Originally posted on lg.com

No, I do not recommend this product

3 Stars

I Wanted to Love It...

Yo W 10/22/2023

I am still undecided what I think of this LG Washtower. The convenience of a stacked unit with controls in the middle easily accessible is very appealing. But it seems to be noisier than it should be which is a big deal since it lives in my kitchen not a separate laundry room. I have an appointment to have it looked at and hopefully fixed or replaced if not fixable.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Not satisfactory

DorrieF 10/21/2023

Little flexibility It has a mind of it own and totally didpleased
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Best ever

ChetylBH311 10/21/2023

Since buying the WashTower it is easy to use once you study the guide. It washes with minimal water. The dryer uses the same setting as you used to wash your clothes. Very neat idea.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Meh

Jwee 10/21/2023

Broke after 5 months and LG warranty did nothing. Had to buy a new one. Overall though wash was fine dryer didnt fully no matter what I did. I like the app notifications.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Unsatisfied

Elliott456 10/21/2023

The vibration of my unit ruined my floor with a 1 inch mat under it..
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Like an Angel

Kiki Kormos 10/18/2023

ABSOLUTELY FANTASTIC Has great compatible space for the exterior of our laundry room and the inside drum is just big enough for our family. I love the color options and the sleek look that it provides. Love the flat face and the touch buttons I have read into this machine for about four hours and it has awesome options and I can use it from my cell phone to Function my machine while Im away from home. Its super quiet and it actually CLEANS your clothes I highly recommend getting these machines
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

LG SINGLE UNIT FRONT LOAD LG WASHTOWER

Crocky 10/7/2023

The product was delivered defective the washer does not work
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Screech noise buyer beware defect

TEB23 10/2/2023

There is obviously a flaw in the product. Reading multiple reviews with same issue I also recently returned this wash tower due to screeching noises coming from the washer when doing a load of laundry. Brand new tower and happened on first time using after a tech looked at it and advised fixed. Happened following on every load after.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Stacker Washer/Dryer

Spencer6 10/1/2023

I did what the instructions said to do but the dryer is still not drying properly. I responded to the text 2 days ago and still have not heard back. Very frustrating
Originally posted on lg.com

No, I do not recommend this product

1 Stars

LG will not honor warranty

Kurt B 10/1/2023

I bought in Dec 2021 new from best buy. It had a bent washer drum so would shake the whole machine. Was promised new machine.Spent countless hours on phone with LG BB complaint Attorney General complaint Its Oct 2023 Still nothing done. Dont buy LG.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Disappointed with service problems

WBNJR 9/30/2023

We have had this tower for two years and have had service callls on both the washer and the dryer. Biggest problem is getting two men to come and repair since unit has to be taken apart to service. Even with Square Trade warranty unit is usually out of service each time a minimum of 2 weeks
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

WashTower

UmpTN 9/26/2023

I bought my WashTower for a new space I built onto my house. We wanted to make everything new. It replaced my great aged LG Tromm. I gifted it to my daughter. My new LG is great as well. I plan to buy another WashTower again for another property. That said here are matters to address: Touch pad needs to be more intuitive Touch pad need to respond to touch much better than it does The AI function detects and by default chooses settings. Great. But when customizing settings that we use regularly there are functions available that user must research to discover. .A reservoir holding tank for detergent etc . . . would complete this product
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Terrible customer service

StephWI 9/25/2023

I bought this set approx 1 year ago. From the day it was delivered it didnt dry. It would shut off after 5 min and give a D80 or D90 code. I called and was told I needed to have my vents cleaned before they sent anyone out. I paid to have my vent cleaned. LG made me send the receipt for proof. My dryer still didnt work. I called again and was told I needed to have my outlet tested by an electrician. I had my outlet tested and it tested good clothes still didnt dry. They had me send in pictures of my venting set up I was told it was perfect. It was ONE elbow and a 10 ft run. I called again they sent out a technician who was at my house for 2 hours couldnt figure it out and said maybe it was and issue with the flap at the end of my vent and I should replace the exterior vent. I called LG back and they suggested I buy brand new vent run and try to run it out a window to see if it would work with a whole new vent. Did that and NO STILL DIDNT workI called back and they sent me a link to a dryer vent vacuum from Amazon they wanted me to buy and try. Did that Still didnt work Finally After back and forth for 11 MONTHS They sent out a technician that was willing to take the whole dryer apart. Come to find out the vent INSIDE the dryer was not properly hooked up from the factory After almost a year of not being able to dry clothes multiple try this firsts before theyll send out a technician and HUNDREDS of extra dollars and many many hours for something that was never my fault to begin with I am able to dry clothes The fact that they made me jump through hoops for almost a whole year before someone was finally able to take the time to figure out the issue was insane. Absolutely terrible customer service. I should be compensated for the time and money I had to personally spend for something that was a LG issue. I will NEVER purchase another LG product.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Cool washer/ dryer

Ned65 9/24/2023

This unit is an awesome wish I had one like this a long time ago
Originally posted on lg.com

Yes, I recommend this product

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